FAQs

 

LIVE RACE

What is Run Project?

Run Project represents the top 2% of running events that are locally owned and operated in the Texas area. They are part of the Racing Systems, Inc family of brands. Our goal is to provide an exceptional experience for runners right here in our local community and to give back to organizations in the Dallas/FW area. Run Local. Give Local.

 

How do I register?

All registration is done either online, during packet pickup or race day at the Run Project Registration booth. Each race webpage on this site also provides a link to our registration site. All registrations are electronic only.

 

When will online registration close?

You can find the deadline for online registration on each race page. Historically, our races often sell out. When this happens and registration closes early, we’ll post that information on this website. Online registration will stay open until sale out or up to race time.

 

Can I register on the day of the event?

Yes, see specific event pages for race day registration information, but remember our races often sell out. When this happens, there will be no race day registration. We’ll post that information on this website.

 

I’d like to improve my training? Got any suggestions?

You can get free Run Project training programs. See your registration confirmation email for link or event page.

 

Can I refund or transfer my race registration(s)?

  1. REFUNDS: Due to the way supplies are ordered and data is managed, refunds are not allowed. Be sure to research each event and don’t hesitate to EMAIL us at race.director@wetimeraces.com before registering if you have any questions!
  2. RACE INSURANCE: Race insurance is purchased through the registration portal. It must be purchased at time of race registration.
  3. TRANSFERS: Transfers (when applicable) are available through the race roster dashboard. Transfers within the same live race can be done within your race roster dashboard prior to the first packet pickup. If you want to transfer a live event to a virtual event (or vice versa) then you will need to email race.director@wetimeraces.com.

What is race insurance?

Our Registration provider will give you the opportunity to signup for RegSheild during your registration process. RegShield provides a race-day protect policy for registrants. It is offered as an additional option during registration. To learn more visit the Coverage policy T&C’s RegShield,gives you the opportunity to protect your purchase during the registration flow.

 

How do I receive updates about the upcoming races I am registered for?

This website will give you the latest information. We also invite you to connect with us on Facebook or Twitter. We will also be sending you emails to keep you up to date.

 

Is there an age minimum?

Participants in the half marathon must be 12 years of age or older on race day. Participants in the 5k must be 5 years of age or older on race day. Participants in the 10K must be 7 years of age or older on race day. There is no age limit for the Fun Run and Walk

 

How can I volunteer?

Simply email runprojectvolunteer@gmail.com with your interest or visit https://www.runproject.org/volunteer

 

Do you allow strollers?

Strollers are allowed BUT we ask that you stay toward the side or in the back during the start of a race.

 

Do you allow animals at any of the races?

We LOVE our furry friends… but our insurance and permit restrictions do not allow animals at races unless it is a service animal, which must remain on a leash or in a harness at all times.

 

Where do I pickup my swag? What do I need?

You will pick up your race swag item at your requested packet pick-up location. If the swag items are part of a promotion, we’ll notify you by email to let you know when the items are available for pickup. Please bring a copy of your confirmation upon completing the online registration.

 

Can I exchange my swag for another size?

Yes, while supplies last.

 

What is a the Run Project Series?

Run Project Series allows you to purchase multiple races in the same year all at once for a discounted price.  You will be able to mix and match distances and races.

Can we Sign Up as a Team?

Your group is encouraged to create a team on Race Roster!  To learn how to create or join a team, https://support.raceroster.com/hc/en-us/sections/203146366-Teams

 

Do you offer group discounts?

Yes, 4 or more will receive $5 off each registration as long as you signup in one transaction.

How Long is a 5K?

A 5K is 3.1 miles.

 

How Long is a 10K?

A 10K is 6.2 miles.

 

How Long is a Half Marathon?

A Half Marathon is 13.1 miles.

 

Parking

Got parking questions? See Parking Map located on the specific event page

 

VIP Parking

Need/Want to park closer to the start/finish line? During the registration process you will be able to purchase VIP Parking (when available). You can also retroactively purchase a parking spot via the Store within your Race Roster Portal.

 

Parking Transfer

VIP Parking cannot be refunded or transferred

 

Event Day Schedule

The rundown of the race schedule is posted on each event page on runproject.org or you can find it in your runner emails leading up to the race.

 

How Are Awards Distributed?

All age group awards are done by chip time. All overall awards are done by gun time.

 

VIRTUAL RACE

What is a virtual run? 

A virtual run is a run you complete anytime, anywhere you choose! 

 

How does a virtual run work?

  1. Sign up for your race at www.runproject.com
  2. Run or walk the distance you chose anywhere you choose! 
  3. Submit your times. 
  4. Print out your finisher certificate. 
  5. Share your favorite Run Project moments from your run on social media. Use hashtags #runproject, #runprojectvirtual

When Can I Run/ Walk For The Virtual Run?

Run it, Walk it, or Jog it anytime and anywhere you want! 

 

How do I track my miles?

You can track your miles by using your favorite running app such as; Strava, Nike, Garmin Connect, Runkeeper, or Map My Run or any other app you like using. 

 

Can I change my distance?

Yes you can! You can do it itself on your Race Roster dashboard or you can email us at race.director@wetimeraces.com.

 

How do I submit my miles once the race is completed?

You can submit your time at www.runproject.com on the particular 

We run on the “honor system” and therefore screenshots are not required! If you want, we invite you to share  a screenshot of your running app, take a photo of your miles on the treadmill, or share your beautiful smile with your new race swag on social media!   You can also email us at race.director@wetimeraces.com  with your story if posting pictures is not your thing. We will be happy to post them!

 

When will I receive my virtual swag kit?

We begin shipping usually 2 weeks after your initial sign up. 

 

Can I exchange the race shirt I received for another size?

We ask that you carefully select your size and refer to our size chart when you order because we do not accept exchanges on the virtual race series packets.

 

Can I still participate once the race has ended?

ABSOLUTELY!  You can purchase your entry and participate to receive your swag kit as long as the event hasn’t sold out.  That is the GREAT thing about Virtual Runs.

 

Who can participate in your events?

We at Run Project want EVERYONE to get up, get moving, and participate in virtual races!.  All fitness levels and ages are welcome to join us. We are here to help keep you motivated to MOVE!

 

Can I still buy a medal or shirt without participating?

Yes, you can still buy a medal and the shirt without participating and/or purchase for others.

 

Do you ship Internationally?

Yes, there will be an upcharge according to the destination. The Data Manager will reach out to you and you will have to pay an extra fee by credit card before your swag is shipped out. However, we have shipped to family and friends in the USA and they have shipped it out to the international destination. 

 

Do you ship to a Military base? 

Yes!, Thank you for serving!

 

How does the Charity Partners get paid if I donated?

They are paid on a monthly basis directly from the Race Roster site! It’s wonderful for the Charity Partners to receive monthly donations from you, keep it going!

 

Cancellation/Refunds

Unfortunately we cannot offer a refund for Virtual Races.